Fire Door Specialists
(Trading name of Fire Door Solutions Sussex Ltd)

Fire Door Specialists (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data when you use our website, contact us, or engage our services.

Last updated: January 26, 2026

Data Controller:
Fire Door Solutions Sussex Ltd
Trading as: Fire Door Specialists

Contact Details:
Phone: 01323 678822 / 07958 030136 (Firedoor Specialists)
Email: matt@firedoor-specialists.co.uk (Firedoor Specialists)

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

We may collect and process the following types of personal data:

• Name
• Company name
• Email address
• Telephone number
• Address (including site addresses)
• Information submitted via contact forms, emails, or phone calls
• Website usage data (e.g. IP address, browser type, pages visited)

We collect information when you:

• Contact us via our website, email or telephone
• Request a quote, survey or service
• Enter into a contract with us
• Use our website (via cookies and analytics)

We use your personal data to:

• Respond to enquiries and provide quotations
• Deliver fire door inspection, installation, maintenance and related services
• Process contracts, invoices and payments
• Comply with legal and regulatory obligations
• Improve our website and services
• Provide important service communications

Under UK GDPR, we rely on the following lawful bases:

• Contract: Where processing is necessary to fulfil our contract with you
• Legal obligation: To comply with the law
• Legitimate interests: To operate and improve our business
• Consent: Where you have expressly given permission

We do not sell your personal data.

We may share your information with:

• Our staff or subcontractors who need it to deliver services
• Professional advisors (e.g. accountants, insurers)
• IT/website service providers
• Legal or regulatory authorities if required by law

All third parties must comply with UK data protection law.

We retain personal data only as long as necessary for the purposes for which it was collected and to meet legal and regulatory requirements. When no longer needed, data is securely deleted or anonymised.

We use appropriate technical and organisational measures to protect your personal data from loss, unauthorised access, misuse, alteration or disclosure.

You have rights under UK GDPR including:

• Access to the personal data we hold about you
• Correction of inaccurate information
• Deletion of your data
• Restriction or objection to processing
• Data portability
• Withdrawal of consent (where applicable)

To exercise your rights, contact us using the contact details above.

Our website may use cookies to improve user experience and analyse traffic. You can manage cookie preferences through your browser settings.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy periodically. The latest version will always be published on our website.

If you need a Cookie Policy page to match this, a GDPR compliance statement for forms, or a version for tenders/contracts, just let me know!